Frequently Asked Questions
Everything you need to know about tattoo aftercare and our premium formulas.
When can I start using Mad Rabbit products on my new tattoo?
Our Soothing Gel is designed for use immediately after your session. For the Tattoo Balm, we recommend waiting until the initial peeling process is complete, usually around two weeks.
Are your products safe for sensitive skin?
Yes, all Mad Rabbit products are formulated with clean, natural ingredients and are dermatologist-tested to be safe for all skin types, including sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your aftercare sooner.
Are Mad Rabbit products vegan and cruelty-free?
Absolutely. We are committed to ethical beauty; all of our formulas are 100% vegan and we never test on animals.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, please contact our support team for a full refund or exchange.
Can I use the Tattoo Balm on old tattoos?
Yes! Our Tattoo Balm is excellent for reviving the look of older ink, enhancing vibrancy, and providing deep hydration to keep lines looking sharp.